Privacy Policy

This notice explains how Jumeira Catering receives and uses information shared when you contact us about a catering service, contract, event or employment enquiry. The website itself stores only your language preference and whether background music is enabled. Service information is normally provided through email, WhatsApp, telephone or direct meetings.

Information we may receive includes your name, contact details, organisation, service or occasion type, date, location, guest or meal count, menu preferences, dietary requirements and any operational information needed to prepare a proposal or deliver the service. Please share only the information required for your enquiry and do not send confidential documents unless a Jumeira representative has requested them through an agreed channel.

We use this information to understand the request, assess availability and operating requirements, prepare quotations, communicate about the service, plan menus and logistics, deliver the agreed work, maintain business and accounting records, respond to questions and protect our legitimate business operations. We do not use enquiry information for unrelated purposes without an appropriate reason or permission.

Information may be shared internally with team members who need it to review, price or deliver the requested service. It may also be processed through communication, hosting, email or business-service providers used by Jumeira. We do not sell personal information. We may disclose information where required by law, to protect rights and safety, or to manage a formal business or legal obligation.

We keep information only for as long as it is reasonably needed for the enquiry, service, record-keeping or legal and accounting obligations. Retention periods may vary according to the type of record and whether the enquiry becomes an active contract. Reasonable administrative and technical measures are used to limit unauthorised access, although no online or messaging service can guarantee absolute security.

You may contact Jumeira to ask what information is held about you, request a correction, withdraw a marketing preference or ask for deletion where the information is no longer required and no legal or contractual reason requires us to keep it. To make a request, email jumeiracatering1@gmail.com or call +218 91 309 2828. We may need to verify your identity before acting on a request.

This policy may be updated when the website, communication channels or business processes change. The version published on this page is the current version. Material changes should be reviewed by Jumeira and reflected here before new data-collection methods are introduced.